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Case Study
Loan Servicing
 



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Loan Servicing

Indus Loan Servicing
The stages in lending do not end with processing of applications and disbursement of the loan amount. The next stage - managing repayment requires as much focus and attention. The second module in the Product Suite caters to this need.

Product Overview
Indus Loan Servicing module tracks and manages the repayment processes. It includes monitoring of receivables, acceptance of repayment details, reports and customer queries. Indus Loan Servicing module has multi-user and multi-branch capability.

 
Highlights
The comprehensive customer-servicing module from Lending Solutions from Indus takes care of:
  • Pre-Payments & Preclosures
  • Re-scheduling/ conversion of loans
  • Waivers / Refunds
  • Write-offs and Calculation of Overdue Interest
  • Maturity marking & Return of Collateral Documents
  • Change of address/ any other demographic change registered
  • Adjustments & refunds against any advance & excess amount
  • Post-Dated Cheques (PDC)
  • Deduction Against Salary (DAS)
  • Auto Debit
  • Direct Receipts/ Counter Pay
  • Managing Customer queries