R Systems has been adjudged the winner of the prestigious Rajiv Gandhi National Quality Award for the year 2011 in the “Large Scale Service Industry” category. Prof. K.V. Thomas, Hon’ble Minister of State for Consumer Affairs, Food and Public Distribution will formally present the award in a ceremony, to be held on April 26, 2013, at the NDMC Convention Center, New Delhi. The award consists of a certificate, a plaque, a silver salver inscribed with logo Q, and a cash award of Rs. 1 lakh.


The Rajiv Gandhi National Quality Awards are given every year by the Bureau of Indian Standards, for encouraging service and manufacturing organizations that strive for quality excellence. These awards are considered to be the highest recognition in quality in India and are designed in line with similar awards in other developed countries, like the Malcolm Baldrige National Quality Award in USA, the Deming Prize in Japan, and the European Quality Award.

Business Process Management Solution and Services

Business Process Management is more than just an automated workflow. R Systems is capable of meeting the diverse and comprehensive needs of enterprises to streamline their business processes. R Systems-BPM services offer the right roadmap for enabling process improvement endeavor for small and large enterprises. Our in-depth industry knowledge, domain expertise, and rich experience make us an emerging leader in BPM. We also plan to set-up exclusive R&D centers for BPM in the future.

Benefits of BPM

BPM benefits are far-reaching and they can be quantitative, as well as, qualitative. These have a direct impact on organizational productivity. Following are some key benefits of BPM:

  • Continuous Process Improvement
  • Enhanced performance
  • Optimum resource utilizations and improved productivity
  • Process standardization
  • Helps enterprises to quickly adapt to changing business environment
  • Organizations become agile after implementing BPM

BPM Lifecycle


Business Process Management Lifecycle

R Systems’ Workflow Management Solution

R Systems has developed its own workflow management solution, Flodox, for BFSI under the brand INDUS. Flodox is a web-based system that helps reduce paper flow, manual processing and document distribution costs, as well as, prioritize business tasks, electronically. It provides the fundamental tools necessary to quickly create cost-saving and productivity enhancing workflows.

Flodox Imaging Workflow Solution

Key Differentiators

  • Domain expertise
  • Hybrid delivery model (offshore & onshore) through our 10 development centers
  • Business process knowledge (SMEs with more than 10+ year experience across industries)
  • R&D lab being set-up

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