R Systems has been adjudged the winner of the prestigious Rajiv Gandhi National Quality Award for the year 2011 in the “Large Scale Service Industry” category. Prof. K.V. Thomas, Hon’ble Minister of State for Consumer Affairs, Food and Public Distribution will formally present the award in a ceremony, to be held on April 26, 2013, at the NDMC Convention Center, New Delhi. The award consists of a certificate, a plaque, a silver salver inscribed with logo Q, and a cash award of Rs. 1 lakh.


The Rajiv Gandhi National Quality Awards are given every year by the Bureau of Indian Standards, for encouraging service and manufacturing organizations that strive for quality excellence. These awards are considered to be the highest recognition in quality in India and are designed in line with similar awards in other developed countries, like the Malcolm Baldrige National Quality Award in USA, the Deming Prize in Japan, and the European Quality Award.

Flodox – Imaging & Workflow Solution

Product Overview

Flodox is a web-based workflow management system that helps reduce paper flow, manual processing and document-distribution costs as well as prioritize business tasks, electronically. It provides the fundamental tools necessary to quickly create cost-saving and productivity-enhancing workflows.

Flodox can be used for automating in different verticals, e.g. Banking and Financial Services as well as Insurance and for various processes like Claims Processing, Policy Issuance, Customer Acquisition & Query Resolution etc.

Product Highlights

  • Increases productivity by providing a single-point access to documents archived from various channels such as Emails, Fax, scanners
  • Viewer that enables document viewing and has editing capability
  • Document Storage with support for multiple content types (.tiff, jpeg, etc.)
  • Workflow Engine with ability to configure and manage workflows
  • Forms and fields editor to configure fields for workflow
  • LDAP support
  • Full text index and parametric search
  • Single interface to open and work on different applications
  • Query builder to query the workflow data
  • Archiving of documents for future readability
  • Web based scanner control to allow desktop scanning

Benefits

  • Significant reduction in processing time, improved TAT
  • Elimination of paper and online status tracking
  • Reduced costs related to dissemination, processing & management of forms and processes.

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