R Systems has proven expertise in High Technology, Healthcare and Financial Services sectors. Our service delivery strategy ensures that subject matter experts manage your operations and quickly understand your changing business needs.

High Tech Healthcare Financial Services KPO Services   Mobile application support Networking support Software support IT helpdesk Customer care Billing query Subscriber management Order processing   Reimbursement and Cash Acceleration EHR Implementation and administration Adjudication, Utilization and Credentialing Sales and Customer Service   Customer acquisition Mortgage lead generation, credit card sales Customer Care Address changes, card activation Collections Skip tracing, early / late stage Transaction processing   Investment Research Business Research Market Research Finance and Accounting outsourcing   CCNA MCSE Security cert. CSPFA   CPC certified coders HIPAA compliant   FDCPA compliance     Process Specialists   Customer Interaction: Technical support, Customer care, Order management, RMA processing, tele-marketing, Cross-selling, Up-selling, Product information, Delivery status, Billing Back-Office processing: Billing, forms processing, data processing, document management 24x7x365 ops... Email / chat / voice ... Onshore / Offshore delivery

Our clients have leveraged our services to realize the following benefits:

• Enhanced customer satisfaction
• Leverage our offshore / blended delivery model
  Reducing hold times
  Improves response times
  Reduce costs
  Flexible pricing mechanisms
• Freeing up high cost resources for other functions
  Improved revenue management
  Reduce days outstanding
  Increased revenue realization
  Sales support to increase productivity of existing sales team