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JD Edwards Services

JD Edwards Offerings at R Systems
R Systems JD Edwards services helps customers develop, enhance and maintain JD Edwards Enterprise One implementations.
R Systems has skilled resources and experience in Implementation, Customization / Enhancements, Testing and Post Production Support on JDEdwards Enterprise One / JDEdwards One World XE.

R Systems Services for JD Edwards EnterpriseOne

  • Upgradation/ Migration from old version/ legacy systems to the desired Enterprise One version
  1. R Systems helps its customers identify gaps though technical and data analysis, define the scope and strategy for upgrade / migration and finally helps execute the approved strategy in a timely manner.
  • End to End Implementations & Roll outs
  1. R Systems helps its Customer to analyze their ERP requirements and refine / re-define existing business processes to streamline its business objectives. This includes scope definition, design of processes as per project scope, configuration and customization of the application, testing, user training, application deployment and go-live.
  • Functional/Business Consultancy and Support for critical business functions such as Sales and Distribution, Purchase and Logistics management , Inventory and Warehouse management , Finance Accounting etc. This covers:
  1. Transaction support - help users to perform transactions efficiently.
  2. Tweak minor variations in the process.
  3. Configuration changes to fine tune processes.
  4. Minor changes to user documentation.
  5. Configuration of new processes to incorporate changes in existing processes.
  6. Consulting expertise in Oracle - JD Edwards modules & applications.
  7. Creation of existing/new process documentation.
  8. Design of new enhancements & functionality.
  9. Training documents/manuals.
  • Technical Consultancy and Support for custom modifications and new enhancements. The R Systems JD Edwards technical team provides services onsite, offsite and offshore. This includes:
  1. Development / customization of new reports, forms, business functions interfaces, user exits.
  2. Debugging reports, forms, interfaces, business functions and rectification of identified problems.
  3. Fine tuning reports, forms, business functions & interfaces.
  4. Designing, building and maintaining enhancements to inbound and outbound system interfaces.
  • Quality Assurance Services
  1. Functional testing
  2. Package testing
  3. Regression testing
  4. Systems performance testing
  • Integration Services
  1. Integration of JDE implementation with custom applications and web applications using Enterprise Integration packages and/or Web Services.
  • 24x7 Level 2/3 Technical Support
  1. Level 2 service integration with existing help desk/ level1 team.
  2. Escalation & resolution management through Level 2 & Level 3 support teams.
  • Configurable Network Computing (CNC) Consultancy and Support
    R Systems CNC Consultancy & Support services include:
  1. Installation of JD Edwards EnterpriseOne / One World XE
  2. System maintenance
  3. Monitoring the system
  4. Scheduling & running batch jobs
  5. Back-up activities
  6. Application log analysis
  7. Issues root cause analysis
  8. Package building and deployment
  9. Multithreading of job queues
  10. ESU and service pack deployment
  11. OMW projects management
  12. Maintenance of Path Codes, Data Sources, Environments and OCM
  13. Data refresh from production to test
  14. User security setup and maintenance
  15. Job scheduling
  16. Job Queue maintenance
  17. Data Purging / Cleaning / Backup/ Restore
  18. Application performance tuning
  • Documentation Services
    R Systems provides various documentation services for JD Edwards implementations including:
  1. User training manuals
  2. Functional configuration manuals
  3. System design and process
  4. Technical setup and configuration documentation
  5. Change management documentation

Solution Partner

Quistor - Leader in Oracle and JD Edwards implementations in Central Europe

Leader in Oracle and JD Edwards implementations in Central Europe

Quistor helps companies improve their performance by offering business process improvement services, business software implementation services and professional application maintenance & support services to keep companies running and improving on a continuous basis. Qusitor focus on companies within Europe that are active in the Manufacturing and the Professional Services industries. Quistor's JD Edwards Support Center has the unique capability of supporting companies across the Central European region in their own native languages.

 
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