iVend: Retail Business Suite

A Cloud-based digital store platform

Retail Management, Delivered on Cloud

Retail Management, Delivered on Cloud

iVend Retail enables businesses to improve the customer experience, streamline operations and open new revenue streams.

Whatever channels you operate, it’s time for enterprise retail on Cloud to streamline your in-store, head-office and online operations with integrated modules and real-time visibility.

In today’s digital world where things can quickly become obsolete, retailers have to continually innovate to remain agile. To stay ahead of the competition, more businesses are transitioning on Cloud as a cost-effective technique to quickly build the relevant capabilities that help them keep pace with the needs of their customers.

With iVend Retail, retailers gain the freedom to focus more on daily operations and delivering exceptional brand experiences; we focus on delivering enterprise-class retail management as a service.

A New Approach to Retail Technology

A New Approach to Retail Technology

Today’s consumers are perpetually adopting new mindsets and shopping behaviours as retail technology continues to improve. As a result, retailers must continuously optimise and maintain technical systems in order to meet the needs of your customers.

Rather than weigh your business down with additional IT resources and complex processes – security updates, patches, new functionality delivery, service integration, support and more – iVend Retail is designed to ensure that your technical framework continues to work as intended and is capable of processing your data without slowing down your operations.

As businesses today strive for increased efficiency, are reinventing their in-store models, offering additional services, and become increasingly digital, they must build critical capabilities—from people processes to more robust data and analytics infrastructure.

A Complete Retail Technology Platform

Benefits

  • ON CLOUD – Execute head and back-office functions on Cloud,so management can access transactional data anytime, anywhere and gain a real-time view of operations and inventory across the retail chain.
  • EXTENSIBLE – Comprehensive Extensibility Tool Kit allows iVend Retail to incorporate specific business requirements without affecting the core product, and also ensures seamless upgrades.
  • INTEROPERABLE – Integrate with any standard business management solution through Open APIs, and leverage out-of-the-box integration to Magento Commerce and Sage, SAP and Microsoft ERP.
  • FLEXIBLE – Configurable for all verticals and enterprises — from 10 store to 1,000s — so you can add POS, mPOS, digital passes, coupons, and loyalty functionality as your operations expand in geography or scale.
  • CONTROLLED – Gain greater visibility to proactively handle your operations with a head-office view into company-wide sales, facilitating swifter response to customer needs and important business events.
  • SUPERCHARGED – Grow your sales via an omnichannel model that links online and offline stores for a consolidated view of orders, inventory, payments, and shipments.

Modern Retail Software

Today, retailers are moving away from maintaining their own data storage infrastructure and instead are opting into virtualised data storage solutions that simplifies the day to day management of their retail IT ecosystems.

Application Management

iVend Retail provides complete administration of your retail application, including operation, maintenance, versions, upgrades and performance optimisation for an environment uptime of 99%. Instead of focusing on the day to day management of your technology, you can focus on growing your business.

Infrastructure Management

We deploy your retail system on safe and secure servers. iVend Retail includes administration and upkeep of your technology ecosystem to ensure maximum throughput, regular backups and advanced security measures. Maintaining a strong IT infrastructure plays a pivotal role in your organisations continued success.

Outcome Oriented Support

iVend Retail ITIL specific framework aligns our 24/7 support services with the needs of your business for immediate resolutions with unlimited web-based support. Work with our dedicated support teams to keep your business running uninterrupted to consistently deliver your customers optimum service across all channels.

iVend Retail Solutions

  • Omnichannel Personalisation – Execute head and back-office functions on Cloud,so management can access transactional data anytime, anywhere and gain a real-time view of operations and inventory across the retail chain.
  • Digital Transformation – Comprehensive Extensibility Tool Kit allows iVend Retail to incorporate specific business requirements without affecting the core product, and also ensures seamless upgrades.
  • System Integration– Integrate with any standard business management solution through Open APIs, and leverage out-of-the-box integration to Magento Commerce and Sage, SAP and Microsoft ERP.

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