R Systems enables a Salesforce powered digital transformation of your organization and helps you uncover promising areas of digitization on the Salesforce platform. Our Salesforce experts identify and solve business problems, to fuel quick wins that deliver business value for your company.

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FAST TIME-2-VALUE

Quick, Transparent and Cost Effective Implementations
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INDUSTRY EXPERTISE

Telecom | E–Commerce & Retail | Media | Banking & Finance | Healthcare
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RSI DIAMOND TEAM

Industry & Domain Experts, Specialized Consultants and Certified Architects
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CLIENT KNOWLEDGE SESSIONS

Key Learnings from Past Client Success Stories, Industry Best Practices, etc.
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END-2-END SERVICES

Mapped Across System Lifecycle of a Client

Our Approach

Discover Business Problems To Be Solved Using The SF Platform

Measuring Business, Consolidating Pipeline, Expanding Funnel, Improving Customer Service, Centralizing Customer Info, etc.

Understanding Landscape and Use

Study all SF technologies/ products being employed by client

Interviewing Stakeholders

Interact with the stakeholders to unearth common problems

Workout Solutions for Common Problems like:

  • Low adoption rates, Non actionable reports, etc.
  • Vet use cases around newer salesforce products like IoT, apps, sales/ service/ marketing cloud, etc.
  • Technical issues like legacy systems integration, etc.

Client Success Path

35 +

Certifications, Expert Resources,
Including Technical Architects

100 %

Customer Success Rate,
Worldwide

  • Planning

    Scope

    Conduct Discovery Qualification, Conduct Scoping Session, Determine Project Approach & Estimate Develop Discussion Document (Proposal)

  • Development

    Plan and Prepare

    Identify Company’s Vision, Goals & Metrics, Identify Resources, Tools & Dependencies, Select ‘Right’ Implementation Approach, Build Project Timeline

  • Deployment

    Setup and Customize

    Define Security Settings Customize App(s)

  • Performance

    Deploy CRM

    Configure & Customize App(s), Documentations/ Reports, Build Custom Apps, Incl. Dev, Implement Considerations, Process Best Practices, Final Preparation, Validation & Testing and Confirm Systems

  • Performance

    Drive Adoption

    Support The Users, Measure and Encourage Adoption, Sign-Off On All Deployed App(s), Training & Skills Development, Post-Sales Health Checks

  • Evolution

    Evolution

    Enable New Functionalities To Add Value, Respond To/ Resolve User Requests. Own Release Mgmt.

Benefits

Ease of information access at Anytime, from Anywhere
A synergistic engagement model, to ensure optimum ROIs for clients
Designed to get answers for the busy IT/ Business professionals, on how to optimize their Salesforce investments

Looking to enrich engagement with your customers, partners and employees through Salesforce platform?

Contact Our Experts

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