Success Stories

  • Case Study
  • Testimonials
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Telecom

R Systems devised a robust solution that drastically improved product sales.

Healthcare & Life Sciences

R Systems helped the client to predict NPS with better accuracy and extract valuable insights.

Finance & Insurance

R Systems build structured queries to identify call drivers using an integrated interaction analytics tool.

Technology

R Systems helped the client to develop a set of analytical tools which enabled key decision-makers to make data-driven decisions from IoT data streams.

Technology

RSI offered solution to the client which included Conferencing solutions and Business Intelligence solutions i.e. BOXI.

Healthcare & Life Sciences

RSI implemented an efficient Revenue Cycle Management (RCM) for overcoming the limitations of the client’s existing billing operation.

Healthcare & Life Sciences

R Systems designed a portal for its client that enabled them establishing a secure and single-point access to multiple applications, information services and web content for end-users.

Technology

R Systems developed a web-based journaling system for its client to accumulate and organize different types of digital items.

Retail & Ecommerce

R Systems developed a flexible, reliable, scalable, and modular design, consisting of a suite of interconnected modules & services [SaaS on demand].

Retail & Ecommerce

R Systems helped its client optimizing their online presence and effectively managing their brand by developing an e-Commerce portal and supporting utilities

Technology

R Systems developed a new solution based on the Oracle platform, using industry best practices, tools & methods that accelerated project activities

Finance & Insurance

R Systems delivered a single integrated solution that could be parameterized with respect to country/region specific requirements

Telecom

R Systems designed a solution for client to support both voice and text communication, simultaneously, on iPhone/iPad.

Retail & Ecommerce

R Systems provided product development, maintenance & support and added new features in the product to assist client stay ahead of the competition

Technology

R Systems resolved issues faced by client’s end-users in the production environment at two levels; one was training users & resolving problems and another was handling software bugs & enhancements

Telecom

R Systems provided a solution that supported CDR Processing, Trend Analysis and Expense Management

Healthcare & Life Sciences

R Systems set up a Multi-Storefront as a veterinary product market place that Veterinary Clinics to setup their own personal websites.

Telecom

R Systems developed new products for meeting specific end-user requirements that helped client becoming an industry leader in IPTV space

Finance & Insurance

R Systems successfully migrated all products to a unique common technology platform with zero impact.

Healthcare & Life Sciences

R Systems helped its client enhancing customer’s experience by suggesting key business drivers like solution consulting and strategic cost management

Telecom

R Systems designed UTM solution that can perform multiple functions like network firewalling, intrusion prevention, spyware protection, VPN, data leak prevention, etc.

Healthcare & Life Sciences

Using R Systems’ Analytics Gym Data Science engagement with actionable insights and predictions, the client experienced a substantial reduction in its Member Effort Score.

Telecom

Evaluated customer interactions prior to the customers’ disconnect to understand churn behaviour patterns and key triggers leading to cancellations of services

Telecom

R Systems deployed its integrated interaction analytics platform along with a team of data scientists and domain experts to help the client detect the root causes of poor FCR performance and to reduce the repeat call volume.

Healthcare & Life Sciences

Our team of experts created rules to help supervisors view, compare and find out ambiguities that triggered non-compliance.

Telecom

Perform in-depth analysis to help the client discover their process challenges. E.g. Ongoing unresolved technical issues need for competitive pricing and improvements in their overall customer service operations

R Systems devised an AI-enabled form filling solution that helped in capturing patients’ information in a faster, cost-efficient way

R Systems helped the client automate its billing process to reduce manual efforts and enhance operational efficiency

The AI-enabled automated appointment scheduling solution offered by R Systems ensured improved CSAT score and reduced OpEx


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