Telecom
R Systems devised a robust solution that drastically improved product sales.
Healthcare & Life Sciences
R Systems helped the client to predict NPS with better accuracy and extract valuable insights.
Finance & Insurance
R Systems build structured queries to identify call drivers using an integrated interaction analytics tool.
Technology
R Systems helped the client to develop a set of analytical tools which enabled key decision-makers to make data-driven decisions from IoT data streams.
Technology
RSI offered solution to the client which included Conferencing solutions and Business Intelligence solutions i.e. BOXI.
Healthcare & Life Sciences
RSI implemented an efficient Revenue Cycle Management (RCM) for overcoming the limitations of the client’s existing billing operation.
Healthcare & Life Sciences
R Systems designed a portal for its client that enabled them establishing a secure and single-point access to multiple applications, information services and web content for end-users.
Technology
R Systems developed a web-based journaling system for its client to accumulate and organize different types of digital items.
Retail & Ecommerce
R Systems developed a flexible, reliable, scalable, and modular design, consisting of a suite of interconnected modules & services [SaaS on demand].
Retail & Ecommerce
R Systems helped its client optimizing their online presence and effectively managing their brand by developing an e-Commerce portal and supporting utilities
Technology
R Systems developed a new solution based on the Oracle platform, using industry best practices, tools & methods that accelerated project activities
Finance & Insurance
R Systems delivered a single integrated solution that could be parameterized with respect to country/region specific requirements
Telecom
R Systems designed a solution for client to support both voice and text communication, simultaneously, on iPhone/iPad.
Retail & Ecommerce
R Systems provided product development, maintenance & support and added new features in the product to assist client stay ahead of the competition
Technology
R Systems resolved issues faced by client’s end-users in the production environment at two levels; one was training users & resolving problems and another was handling software bugs & enhancements
Telecom
R Systems provided a solution that supported CDR Processing, Trend Analysis and Expense Management
Healthcare & Life Sciences
R Systems set up a Multi-Storefront as a veterinary product market place that Veterinary Clinics to setup their own personal websites.
Telecom
R Systems developed new products for meeting specific end-user requirements that helped client becoming an industry leader in IPTV space
Finance & Insurance
R Systems successfully migrated all products to a unique common technology platform with zero impact.
Healthcare & Life Sciences
R Systems helped its client enhancing customer’s experience by suggesting key business drivers like solution consulting and strategic cost management
Telecom
R Systems designed UTM solution that can perform multiple functions like network firewalling, intrusion prevention, spyware protection, VPN, data leak prevention, etc.
Healthcare & Life Sciences
Using R Systems’ Analytics Gym Data Science engagement with actionable insights and predictions, the client experienced a substantial reduction in its Member Effort Score.
Telecom
Evaluated customer interactions prior to the customers’ disconnect to understand churn behaviour patterns and key triggers leading to cancellations of services
Telecom
R Systems deployed its integrated interaction analytics platform along with a team of data scientists and domain experts to help the client detect the root causes of poor FCR performance and to reduce the repeat call volume.
Healthcare & Life Sciences
Our team of experts created rules to help supervisors view, compare and find out ambiguities that triggered non-compliance.
Telecom
Perform in-depth analysis to help the client discover their process challenges. E.g. Ongoing unresolved technical issues need for competitive pricing and improvements in their overall customer service operations
R Systems devised an AI-enabled form filling solution that helped in capturing patients’ information in a faster, cost-efficient way
R Systems helped the client automate its billing process to reduce manual efforts and enhance operational efficiency
The AI-enabled automated appointment scheduling solution offered by R Systems ensured improved CSAT score and reduced OpEx