JD Edwards Services

R Systems is experienced in delivering quality and competitive JD Edwards (JDE) application services. R Systems has incorporated JDE within its practice suite.

R Systems provides following services on JDE Enterprise One/JDE One World XE

  • E2E Implementation and Roll-Outs
  • Upgradation/Migration
  • Functional Business Consultancy & Support
    • Transaction support for helping users to perform transactions efficiently
    • Tweak minor variations in the process
    • Minor changes to user documentation
    • Configuration of new processes to incorporate changes in existing processes
    • Consulting expertise in Oracle-JD Edwards modules & applications
    • Creation of existing/new process documentation
    • Design of new enhancements & functionality
    • Training documents/manuals
  • Customization/Enhancements
  • Technical Consultancy and Support
    • Development/customization of new reports, forms, business functions interfaces, user exits
    • Debugging reports, forms, interfaces, business functions and rectification of identified problems
    • Fine tuning reports, forms, business functions & interfaces
    • Designing, building and maintaining enhancements to inbound and outbound system interfaces
  • Testing (Functional Testing, Package Testing, Regression Testing, and Systems Performance Testing)
  • Post Production Support
  • 24x7 Level 2/3 Technical Support
  • Configurable Network Computing (CNC) Consultancy and Support
    • System maintenance
    • Monitoring the system
    • Scheduling & running batch jobs
    • Back-up activities
    • Application log analysis
    • Issues root cause analysis
    • Package building and deployment
    • Multithreading of job queues
    • ESU and service pack deployment
    • OMW projects management
    • Maintenance of Path Codes, Data Sources, Environments and OCM
    • Data refresh from production to test
    • User security setup and maintenance
    • Job scheduling
    • Job Queue maintenance
    • Data Purging/Cleaning/Backup/Restore
    • Application performance tuning
  • Documentation Services
    • User training manuals
    • Functional configuration manuals
    • System design and process
    • Technical setup and configuration documentation
    • Change management documentation
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