Business Apps

Build & Cultivate Customer Loyalty

R Systems empowers organisations to increase agility by leveraging business applications to address specific requirements, automate processes, and overcome marketplace challenges. We help enterprises drive digital transformation to improve customer engagement, boost brand awareness and build customer loyalty.

R Systems has a decade long experience in catering to a wide array of clients and industry verticals with powerful solutions based on Microsoft Dynamics 365. Our team members have an in-depth product knowledge needed to implement and support Dynamics 365 to improve organizational agility, maximize ROI, and achieve business goals. You can rely on us for customizing and connecting multiple applications to enhance business efficiency and identify new opportunities.

Solutions Offerings

  • Budgeting & Forecasting Software
  • CRM
  • Dynamics 365 Commerce
  • ERP
  • Supply Chain
  • LS Retail Solutions
  • Value-Added Modules
  • Category Management
  • Warehouse Management
  • Warehouse Labor Management
  • Transportation & Logistics Management
  • Label Print Server
  • Field Sales Force Management

Supply Chain

e-Bizplace

With the maturing of the internet and smart devices, consumers are shifting their purchasing habits, from physical stores to e-commerce enabled web stores due to convenience, time & cost-saving, varieties of products, speedy delivery, and market price transparency. Where do you see your organization in this shift? Can your sales keep up with consumers’ expectations? Boost up your sales now with R Systems’ ECnet e-Bizplace!

Our e-Bizplace is a standalone yet comprehensive e-commerce platform that automates trading over the internet, bringing a flawless online shopping experience. It also bridges the relationship between vendors and customers, maximizing the business value of B2B as well as B2C, both locally and globally with its multisite feature.

Enterprise Procurement

R Systems’ ECnet Enterprise Procurement helps customers to streamline their procurement processes from the point of sourcing to delivery of goods and closing the transaction. By using electronic methods, it replaces manual ways of procurement hence allowing your organization to reduce costs and inefficiencies.

Our goal is to build an efficient procurement solution that can centralize procurement for the entire group of companies/holdings through effective procurement processes. Collaboration with vendors and business partners is made easy while optimizing sourcing capabilities within the group’s internal as well as external trading communities to gain operational and competitive advantage.

Supply Chain Inventory Management (SCIM)

Inventory management is a crucial component in supply chain management to facilitate a balance between demand and supply. It supervises the flow of goods from manufacturers to warehouses and from these facilities to point of sale. A good inventory management system fulfills the demands of customers while maintaining an adequate supply of materials and goods.

By adopting R Systems’ ECnet Supply Chain Inventory Management (SCIM), an organization can minimize the total cost of inventory while maximizing the ability to provide customers with products in a timely manner, leading to continuous business growth and expansion.

Vendor Managed Inventory (VMI)

Inventory management is a crucial component in supply chain management to facilitate a balance between demand and supply. It supervises the flow of goods from manufacturers to warehouses and from these facilities to point of sale. A good inventory management system fulfills the demands of customers while maintaining an adequate supply of materials and goods.

By adopting R Systems’s ECnet Supply Chain Inventory Management (SCIM), an organization can minimize the total cost of inventory while maximizing the ability to provide customers with products in a timely manner, leading to continuous business growth and expansion.

Budgeting & Forecasting Software

R Systems offers advanced budgeting, planning and forecasting solutions to ensure greater consistency and transparency for integrated performance management. Our experts bring the best tools to enhance shareholder wealth creation, improve the reporting performance and KPI measurements. By unifying all your plans, processes and data, we make your budgeting process more efficient and effective.

CRM

Being a trusted Microsoft Dynamic and Infor CRM partner, R Systems has the experience & knowledge to create a roadmap to help streamline the sales cycle, automate lead management, and gain key insights to drive more sales. With a 360-degree view of a customer, organizations can quickly resolve issues leading to reduced overhead costs, as well as improved customer experience.

We help businesses automate workflows and offer personalized customer experience with core capabilities around:

  • Sales
  • Field Service
  • Customer Service
  • Membership & Loyalty

Category Management

Retailers can now collaborate with suppliers to create localized assortments and planograms for store-level execution. By leveraging analytics-driven insights into shopper behaviors at the macro and local market level, you’ll be able to develop localized, actionable assortment plans for more profitable growth.

  • End-to-end, integrated category management capabilities enabling enhanced value delivery.
  • Automated assortment and planogram generation, delivering more profitable localized assortments and space plans.
  • True space-aware assortment optimization for better execution of retailer and manufacturer strategies.
  • Cloud collaboration capabilities and space-based insights to monitor execution results, leading to deeper analytics and driving proactive recommendations.

Dynamics 365 Commerce

Let R Systems help manage your physical and digital retail processes with Dynamics 365 Commerce, a cloud-based, flexible and unified retail platform. We deliver Dynamics 365 Commerce services to help our clients meet omnichannel demands, optimize merchandising, and maximize profitability. Leveraging AI-driven recommendations, insights, and loyalty programs, we empower our clients to build a lasting relationship with their customers.

ERP

ERP is a cloud-based, centralized and integrated software to automate & streamline business processes. R Systems delivers Infor, Microsoft Dynamics 365 Business Central and Microsoft Dynamics NAV 2018 solutions, listed on IRAS’ Accounting Software Register (“ASR”), to advance business productivity, improve collaboration, and make data-driven decisions. We offer greater insights along with 360° visibility into supply chain operations to enhance reporting capabilities – even for the most highly specialized industries & organizations.

Even organizations with highly complex supply chains are able to cut costs and ensure on-time production as well as delivery by using our industry-specific ERP to automate and manage key business processes, implement highly efficient process flows, & better match supply with demand.

LS Retail Solutions

We provide enterprise-grade solutions to help retailers achieve business efficiency and goals. From merchandising, supply chain, retail outlet to customer relationship management, we have you covered. Our solutions streamline operational processes, reduce data redundancy, and improve inventory stock management. We enable our clients to offer outstanding customer experience to ensure loyalty and repeat business.

Value-Added Modules

Singapore Localization

Singapore Localization for Dynamics 365 Business Central is a complete tax solution for companies in Singapore to automate GST calculations for all sales, purchase documents and fixed assets.

Master Data Management

Master Data Management for Dynamics 365 enables organisations to manage master data between companies and applications to reduce data redundancy, improve productivity & drive better decision-making.

UOB Bank Payment Integration

UOB Payment Integration is designed for seamless integration of data between UOB bank and Dynamics 365 Business Central. It enables secure export/import of payment details, improving departmental productivity.

Infor Cloudsuite Industrial & Business (Syteline)

Infor CloudSuite Industrial/Business helps manufacturers, distributors, small and mid-sized businesses to corporates of all types improve productivity and respond faster to change. From selling and sourcing to production and fulfilment, this robust enterprise resource planning (ERP) solution provides organization-wide visibility.

Even organizations with highly complex supply chains are able to cut costs and ensure on-time production and delivery by using Infor CloudSuite Industrial/Business to automate and manage key business processes, implement highly efficient process flows, and better match supply with demand.

Infor CloudSuite Industrial & Business at a glance

  • Microsoft-based solution (.Net, Office, SQL, etc.)
  • Cloud or on premise deployment
  • Elegant user interface for greater usability
  • Materials and inventory management
  • Localizations for 20+ countries
  • Mobility and collaboration capabilities
  • Portals
  • Advanced Planning & Scheduling

Infor LN

Infor LN is the leading integrated suite of software designed specifically for project-driven, engineer-to-order, and work-order-based manufacturing companies.

Manufacturers around the world use Infor LN’s advanced processes for in-line sequencing, assembly line control, and serial genealogy to build complex products at scale.

Infor LN is an integrated suite of Financials, CRM, Supply Chain Management, Shop Floor Control, Service Management, Quality Management, and Order Management applications.

Infor LN at a glance

  • Single-instance, global ERP
  • Designed for ETO, MTO, and complex product manufacturers
  • Industry-specific KPI dashboards
  • On-premise or cloud deployment
  • Virtualized technology platform
  • Available in 21 languages
  • Rules & regulations for 49 countries

Infor Supply Chain Execution (SCE)

Infor Supply Chain Execution (SCE) combines transportation management, warehouse management, labor management, and 3PL Billing into a single application on a unified database to reduce the complexity of warehousing and logistics management and clarify daily decision making.

Infor Customer Relationship Management (CRM)

Your customer relationships are essential to your success. Whether you’re identifying new leads or staying current with existing customers, you need a complete view of customer interactions across your sales, marketing, customer service, and support teams. With these insights, your teams can collaborate more effectively and respond promptly and knowledgably to sales opportunities and customer inquiries—both in the office and in the field.

Warehouse Management

A comprehensive Warehouse Management System (WMS) should be a real-time warehouse and distribution center that skillfully handles real-world disruptions to help drive improved performance and competitive edge. An effective WMS helps manufacturers, retailers, distributors, & third-party logistics providers thrive in an ever-changing as well as hyper-connected omni-channel world by providing the power to quickly adapt to change, optimize and execute the tasks to get the right inventory, at the right location, at the right time. Users are empowered with more flexibility, real-time responsiveness, and the ability to easily manage complex warehouse operations.

Field Sales Force Management

Keeping track of sales personnel & delivery vans, and mapping efficiency routes for them, on a day-to-day basis, are constant challenges for the supervisors. Planning next day stock level requirements and deliveries must wait for the return of the salespeople from their rounds. Paperwork in raising orders and invoices, collating receipts, delay processes, occasional events such as the return of goods, non-deliveries, and order cancelations add to the complexity of management systems.

Simplr Sales Force Management offers cutting-edge mobility solutions that address all the challenges above, giving your enterprise an extra edge to stay ahead of the competition.

Warehouse Labor Management

The right warehouse labor management program does a lot more than simply tracking labor productivity. It transforms your business into a performance-focused culture. It makes workers accountable for their performance and turns supervisors into coaches & mentors. Blue Yonder leads you through this cultural transformation with a proven methodology and change management process which are supported by the industry’s best technology.

Blue Yonder identifies the gap between your current operations as well as industry best practices and provides a step-by-step process to transform your organization into a performance-focused culture that is motivated to achieve your corporate goals with these benefits:

  • 1-2 percent decrease in pirated hours
  • 3-11 percent increase in quality
  • 10-25 percent reduction in voluntary turnover
  • 10-35 percent decrease in labor expenses
  • 10-45 percent increase in utilization
  • 10-35 percent increase in productivity

Transportation & Logistics Management

Blue Yonder Transportation & Logistic Management helps the world’s leading retailers, manufacturers, & wholesaler-distributors to achieve tangible benefits by enabling visibility, collaboration, and synchronization across their networks. Here are some real results that our customers have achieved with Blue Yonder Transportation Management solution:

  • Achieved 8 percent annual reduction in transportation costs
  • Realized 10 percent improvement in load consolidation
  • Improved planner productivity by 67 percent
  • Achieved a 100 percent return on investment within one year
  • Increased capacity utilization to save more than $200 million annually
  • Improved time to value through the development of a global template
  • Affected regional deployments with localized execution

Label Print Server

Getting the right label to the right printer, at the right time, is paramount in a global economy where business agility to meet market demands and regulations gives you the competitive edge. Labels and documents are key components of your supply chain’s performance. If threaded correctly throughout the organization, your enterprise labeling solution can become your greatest asset.

An Enterprise Lifecycle Printing solution (ELP) must easily scale as well as handle high volumes of label throughput accurately and without fail. Inefficiencies in the system affect delivery schedules, hurting your business with imposed fines & penalties from your distributors, clients, and countries. Proper labeling is expected, but when a failure in compliance, using the wrong label template, or a printer problem places your business at risk, the power of the right print server is of utmost importance.

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