R Systems is an early partner and a client of salesforce. Having implemented the CRM internally in 2007, we saw the power & flexibility that the cloud-based Salesforce CRM brings in towards enhancing customer experience & sales productivity. Having become a trusted partner to both enterprises & ISVs for their salesforce consulting & development needs, R Systems Salesforce COE includes 100+ experts globally, with 50+ projects executed.
Salesforce Einstein As a technology, data & AI services company, we enable organizations, especially those born before the digital age, to develop intelligent solutions with PAMLAI (Predictive Analytics–Machine Learning–Artificial Intelligence) capabilities, hence becoming more data-driven. With the introduction of Einstein, the Salesforce platform provides great capabilities to companies for leveraging their CRM data better. We can help advise, implement & optimize those solutions using our expertise in data science and industry. Sales Cloud We help implement Salesforce Sales Cloud, so your sales teams get timely insights into most qualified leads, next steps, and auto suggest actions in order to close more deals and create better business outcomes. Service Cloud We help you increase customer satisfaction by providing the best possible implementation for customer support. We do that by enabling customer care teams to deliver smarter, more personalized support by various means that we learned over a decade of our Salesforce Marketing Cloud AI. Big data. Predictive marketing. Our customers get incredibly excited about what these new digital marketing solutions will bring to our bottom lines. We help you leverage marketing stack to reach more people, accomplish more tasks, and grow our business with process Salesforce Lightning We create Lightning-ready Salesforce AppExchange® apps to make Salesforce instance Lightning-ready and help customers witness the power of lightningIntegration Cloud (Mulesoft) We help to integrate Salesforce with other legacy systems using Mulesoft to build - a seamless framework of application, data, and devices connected by API to avoid point to point integration.