Privacy Policy

R Systems believes in confidentiality, integrity and security for the information that is made available or revealed by the user on the website. We also understands the importance of the nature of the information and the need for securing the same.

No information with R Systems is therefore shared, in breach of confidentiality and non-disclosure agreement with its customers/clients.

The user may visit the website without any prior intimation to R Systems. However, in certain circumstances, R Systems requires the user to disclose its identity. In such situation, you may be required to reveal your true and correct identity.

R Systems does not rent, sell, or share personal information about the user with any third party except to provide products or services you've requested, when we have your permission, or under the following circumstances, where:

  1. We provide the information to trusted partners who work on behalf of or with R Systems under extremely strict confidentiality agreements. These companies may use your personal information to help R Systems communicate with you about offers from R Systems and our marketing partners. However, these companies do not have any independent right to share this information
  2. We have a parent's permission to share the information if the user is a child under age 13
  3. We respond to summons, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims
  4. We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, or as otherwise required by law
  5. We transfer information about you if R Systems is acquired by or merged with another company.

You may choose to give us personal information, such as your name and address or e-mail id that may be needed, for example, to correspond with you, to download our white papers or to provide you with a subscription. If you tell us that you do not want us to use this information as a basis for further contact with you, we will respect your wishes. We intend to protect the quality and integrity of your personally identifiable information.

We will make a sincere effort to respond in a timely manner to your requests to correct inaccuracies in your personal information. For this, you need to return the message containing the inaccuracies to the sender with details of the correction requested.

 

Cookies and other technologies

We sometimes collect anonymous information from visits to our sites to help us provide better customer service. For example, we keep track of the domains from which people visit and we also measure visitor activity on R Systems web sites, but we do so in ways that keep the information anonymous. R Systems or its affiliates or vendors may use this data to analyze trends and statistics and to help us provide better customer service. We follow reasonable security practices to protect the information of the user and maintain the highest levels of confidentiality for this information, our affiliates and vendors follow the same high levels of confidentiality. This anonymous information is used and analyzed only at an aggregate level to help us understand trends and patterns. None of this information is reviewed at an individual level. If you do not want your transaction details used in this manner, you can either disable your cookies or opt-out at the download or request page. Our use of cookies to process personal data is explained in our cookie policy, which you should please read.

What are your rights?

You have the following rights in relation to personal data relating to you that we process:

  1. You may request that any incorrect personal data about you that we are processing be rectified
  2. In certain circumstances, (normally where you have provided the personal data and it is no longer necessary for us to continue to process it), you may be entitled to request that we erase the personal data concerned
  3. Where we are processing personal data relating to you based on your prior consent to that processing, you may withdraw your consent to processing, after which we shall stop the processing concerned
  4. If you have a complaint about any processing of your personal data being conducted by us, you can contact us or, if you are based in the EU you can contact your local regulator

How to withdraw your consent to processing

  1. You can withdraw your consent to any relevant processing of personal data:
  2. By emailing us at privacy@rsystems.com
  3. By writing to us at the address below

How to exercise your right of access to your personal data

  1. You can exercise your right of access to your personal data:
  2. By emailing us at privacy@rsystems.com
  3. By writing to us at the address below
  4. Please note that we may be required to ask you for further information in order to confirm your identity before we provide the information requested

Mailers

R Systems may, if you so choose send direct mailers to you at the address given by you. You have the option to 'opt-out' of this direct mailer by way of links provided at the bottom of each mailer. We respect your privacy and in the event that you choose to not receive such mailers, we will take all steps to remove you from the list.

Antispam policy

R Systems recognizes the receipt, transmission or distribution of spam emails (unsolicited bulk emails) as a major concern and has taken reasonable measures, to minimize the transmission and effect of spam emails in its computing environment. All emails received by R Systems, are subject to spam check, in coordination with Anti Threat Protection, Anti-Spam and Anti-Malware Protection service. Any email identified as spam will be rejected with sufficient information to the Sender for taking necessary action. With this measure, along with other technical spam reduction measures, R Systems hopes to minimize the effect of spam emails. R Systems reserves the right to reject and/or report any suspicious spam emails, to the authorities concerned, for necessary action, from time to time.